Terms of Service

Last Updated: December 9, 2025

1. Acceptance of Terms

Welcome to Chile Beast! By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Products and Services

Chile Beast offers premium green chile products for sale. We strive to provide accurate descriptions and images of our products, but we do not warrant that product descriptions, images, or other content are completely accurate, current, or error-free.

  • All products are subject to availability
  • We reserve the right to limit quantities
  • Prices are subject to change without notice
  • We reserve the right to discontinue products at any time

3. Orders and Payment

When you place an order through Chile Beast, you agree to provide accurate and complete information. All payments are processed securely through Stripe.

  • We accept major credit cards and debit cards
  • Payment must be received before order fulfillment
  • We reserve the right to refuse or cancel any order
  • Order confirmation will be sent to your email address

4. Shipping and Delivery

We ship our spicy chile products with care to ensure they arrive in perfect condition.

  • Shipping times vary by location (typically 3-7 business days)
  • Shipping costs are calculated at checkout
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss passes to you upon delivery to the carrier
  • Tracking information will be provided when available

5. Returns and Refunds

We want you to be completely satisfied with your Chile Beast purchase.

  • Damaged Products: Contact us within 48 hours of delivery with photos
  • Incorrect Orders: We'll replace or refund incorrect items
  • Quality Issues: Contact us immediately if you're unsatisfied with product quality
  • Perishable Items: Due to the nature of food products, returns may be limited

To request a return or refund, contact us at orders@chilebeast.com with your order number.

6. Food Safety and Allergens

Our chile products are prepared following proper food safety guidelines.

  • Products may contain allergens - check product descriptions
  • Store products as instructed on packaging
  • Consume products by the indicated date
  • We are not liable for allergic reactions or misuse of products

7. Intellectual Property

All content on Chile Beast, including text, images, logos, and designs, is the property of Chile Beast and is protected by copyright and trademark laws.

  • You may not reproduce, distribute, or create derivative works without permission
  • The Chile Beast name and logo are trademarks of Chile Beast
  • Unauthorized use may result in legal action

8. User Conduct

When using our website, you agree not to:

  • Use the site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Upload malicious code or viruses
  • Harass or harm other users
  • Violate any applicable laws or regulations

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Third-Party Services

We use third-party services to operate our website and process orders:

  • Stripe: Payment processing
  • Google Analytics: Website analytics
  • Google AdSense: Advertising

These services have their own terms and privacy policies. We are not responsible for the practices of third-party services.

11. Disclaimer of Warranties

Chile Beast products and website are provided "as is" without warranties of any kind. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by law, Chile Beast shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.

13. Indemnification

You agree to indemnify and hold Chile Beast harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or products, or your violation of these Terms.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@chilebeast.com

Website: chilebeast.com/contact

By using Chile Beast, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

COLORADO COTTAGE FOOD OPERATION

"This product is made in a home kitchen and is not subject to public health inspection." Chile Beast operates under Colorado's Cottage Food Act. Our products are prepared in a residential kitchen and sold directly to consumers. While we maintain strict quality standards and food safety practices, our kitchen is not subject to routine government food safety inspection.

Allergen Notice: This product does not contain major allergens. Prepared in a home kitchen that also uses milk, eggs, wheat, and tree nuts.